Accountability Policy

ELZAY deems it necessary to reaffirm the foundational principles underlying our supplier relationships, and as such, we have implemented the ELZAY Social Accountability Policy (the “Policy”).
    • ELZAY is committed to operating in full compliance with the laws of the respective countries, including the Uyghur Forced Labor Prevention Act and all other applicable laws, rules and regulations pertaining to labor, worker health and safety, and the environment.Ensure full compliance with ELZAY’s Purchase Order Terms and any other relevant policies and procedures.
    • Operate in full compliance with the employment practices set forth below (the “Employment Practices”).
Factory Standards. For each Factory, Vendor shall:
    • Operate/ensure operation of the Factory in full compliance with the laws of the respective countries, the Uyghur Forced Labor Prevention Act and with all other applicable laws, rules and regulations, including those relating to labor, worker health and safety, and the environment.
    • Operate/ensure operation of the Factory in full compliance with ELZAY Purchase Order and any other ELZAY policies and procedures, including ELZAY general factory standards and fire/safety standards; and
    • Inform ELZAY of any changes in the information supplied to ELZAY.

ELZAY raw material (Merchandise) must only be manufactured at authorized factories. Purchase orders are issued for production at a specific factory and cannot be transferred to another location without written authorization.

Supplier Standards. All materials incorporated into ELZAY Merchandise shall be produced in full compliance with the law of the respective countries, the Uyghur Forced Labor Prevention Act and with all other applicable laws, rules and regulations, including those relating to labor, worker health and safety, animal welfare and the environment.
Employment Practices. The following are Employment Practices in ELZAY
    • Forced Labor– There shall not be any use of forced labor, whether in the form of prison labor, indentured labor, bonded labor or otherwise.

      Child Labor– All employees must meet the minimum age requirements for employment as mandated by the laws of Jordan. Additionally, factories and vendors must adhere to national regulations concerning hazardous work for employees under the age of 18. No person under the age of 15, or under the age for completing compulsory education if greater than 15 in the country of manufacture, shall be employed. Furthermore, no young worker under the age of 18 shall be knowingly subjected to situations, either in or outside of the workplace, that may endanger their health, safety, or morals.

    • Harassment or Abuse– It is imperative that workers are treated with respect and dignity. Any form of physical, verbal, sexual or psychological harassment or abuse towards workers in connection with their employment is strictly prohibited.
    • Health and Safety– Employers must ensure a safe and hygienic work environment to prevent avoidable work-related accidents and injuries. If an employer provides housing, such as dormitories, for its workers, these facilities must also be operated in a safe and hygienic manner in compliance with relevant national laws regarding such facilities.
    • Nondiscrimination– Workers shall be employed and compensated solely based on their ability to perform their job and without regard to personal characteristics or beliefs. No worker shall be subjected to discrimination during the hiring process, training, compensation, promotion, termination, or retirement in violation of applicable laws. Discrimination based on race, caste, national origin, religion, disability, gender, gender identity, sexual orientation, union membership, political affiliation, or age shall not be tolerated. Both men and women shall receive equal pay for work of equal value, and there shall be no discrimination in evaluating the quality of their work or filling open positions.
    • Wages and Benefits– Employers should recognize that wages are essential to meeting their employees’ basic needs. Employers shall pay workers for all work completed and shall pay as a floor at least the minimum wage required by law and shall provide legally mandated benefits.
    • Overtime– In addition to compensation for regular hours of work, workers shall be compensated for overtime hours at such a premium rate as legally required or, in countries where there is no legal standard, at industry standards. In no event shall this be at a rate less than the regular hourly rate. Each Vendor and Factory shall carry out operations in ways that limit overtime to a level that ensures productive and humane working conditions.
    • Work Hours– Each Vendor and Factory shall comply with national laws on the maximum work week. Overtime shall be voluntary unless permissible under applicable law. Workers shall not be asked or required to take work home or off premises except as permissible under applicable law. As part of normal business operations, workers shall be entitled to one full day off out of each seven-day week. Suppliers should not require in excess of a 60-hour week on a regularly scheduled basis, and any such work week shall be subject to the laws regarding the payment of overtime. In the case of those countries where laws do not limit the hours of work, workers should not be required to work on a regular basis in excess of a regular work week plus 12 hours overtime.
    • Freedom of Association and Collective Bargaining– Each Vendor and Factory shall obtain and comply with local and national laws and regulations regarding freedom of association and collective bargaining. No employee shall be subject to harassment, intimidation or retaliation in their efforts to pursue their legal rights. All workers should be free to join associations of their own choosing, and they should have the right to bargain collectively. We do not authorize any disciplinary actions from the factory against workers who choose to peacefully and lawfully organize or join an association.
Communication and Training. ELZAY provides its Policy and other appropriate guidance on its expectations in writing to its employees, suppliers, Vendors and Factory managers.

ELZAY is committed to maintaining ethical standards and protecting its reputation and commercial interests. We will not knowingly engage in business with vendors that compromise our standards or pose a risk to our reputation or success. In selecting vendors, we will consider their individual practices and the political and social issues relevant to their country and will only work with those who share our values. We reserve the right to terminate relationships with vendors who violate fundamental human rights and will not enter into new business agreements with them.